Frequently Asked Questions (FAQs)
My VNS Account
- I've forgotten my password
Call the VNS office on (03) 9898 7000 and we can reset your password for you.
- How do I access My VNS?
Call the office on (03) 9898 7000 to get your user name and password in order to log into the system.
- My account is locked
As per the Terms and Conditions of 'My VNS' we will lock your account if you are no longer actively working with VNS or if you have not abided by the Terms and Conditions.